George Guzzardo of the LIFE Team

THE FREEDOM OF LIFE

Looking at LIFE inside the Western world today, we can easily take our freedom for granted.  The west has experienced a couple of hundred years of the freedoms that come with democracy.  The United States is the oldest democratic republic, just a little over two hundred years. It may be easy to think that this is the way it always was.  Most countries throughout the world currently don’t have the freedoms that we in the West are taking for granted.  It appears that apathy and dependency are creeping in as recent generations have not realized that the liberties that come from freedom have only been short lived throughout the civilization of mankind.  In reality, mankind has always been in a struggle to be free. 

Without a review of history on a regular basis, we tend to forget that the principles of freedom were earned with blood, sweat, and tears.  The foundations of freedom seem lost from an over abundance of information technology, an over informed public, and the war for more rights and less knowledge of our duties.  We are becoming progressively ignorant of the principles of freedom.  Studying history reveals that freedom has always been controlled by an elite or by those who were obsessed with power.

A mere eight hundred years ago, the Mongols arrived at the gates of Vienna.  Historian Will Durant said, “Never in history had there been so extensive a devastation – from the Pacific ocean to the Adriatic and the Baltic seas.”  This is another thin thread along the course of the history of freedom. Ghengis Khan had conquered the Muslims of Bagdad in 1258, Damascus and Cairo, and the Sung Dynasty of southern Asia.  Moscow and Kiev were utterly destroyed. Eastern Europe became a Mongolian state. As many as one hundred thousand soldiers were lost in Hungary and Poland.  Only the timely death of Ghengis Khan and eventually his son Ogadai ultimately saved Christianity and Europe.

In the book ‘Tipping Point’, authors Chris and Ted Stewart ask,  “What would have happened to the emerging values of Western culture – including the ideas of freedom and capitalism, which were in their infant stage of development – if the Mongols had invaded?”  “There would have been no emerging financial centers, no growing wool centers, both of which proved vital to the emergence of capitalism.  The role of Paris in developing the West would have been aborted, its great universities ruined, those test beds of innovation and discovery would not have survived.  The embryonic notions regarding representative government left over from the Roman and Greek empires would have disappeared in the fog of history.”

One might think, “That could not happen in today’s world.” I would agree that the odds of one hundred thousand sword wielding horseman stampeding through Arizona is slim.  But don’t forget, the Europeans didn’t expect the Mongols to show up in Vienna.  The war against freedom will be more subtle. Like a frog slowly coming to a boil in a pot unaware of impending disaster, we are developing a progressive amnesia about the history and principles of freedom.   Principles will be gradually changed.  Make no mistake the forces against freedom will always be there.  The fight for control through power and disinformation will be like the Mongols at the gate.  Unsuspecting citizens who fail to be vigilant might one day look up and see a horde of a different kind. We are fortunate to have the freedom’s we experience today.  If we don't pay attention to what has happened historically, things could change. We need to take the opportunity to learn and apply the principles learned from the struggle for freedom. We stand on the knowledge of those who fought for our freedoms not just with armies but with enduring principles. That opportunity is found in today's LIFE.  God Bless, George Guzzardo

THE MEANING OF LIFE

In 'Resolved 13 Resolutions for LIFE', Orrin Woodward says, “I know that when my potential, passions, and profits intersect, my purpose is revealed.”  The point that Orrin begins his book with, “Purpose”, shouldn’t surprise any of us as all the other chapters will be fueled by the first one.

How many of us have witnessed an aimless, wondering society?  Sitting with a couple of new leaders this morning over breakfast, I was discussing the concept that many people today are too busy to pursue their purpose.  Jill spoke up, ”Many people don’t even know they are too busy because that is what they have been taught to do.”  Orrin sites Victor Frankl’s book ‘Man’s Search for Meaning” in ‘Resolved’. Frankl says, “ We cannot avoid suffering but we can choose how to cope with it.”  Here are some points that Frankl makes:

1. A person can get used to anything.  No matter how punishing the situation, the human Spirit can survive and reign triumphantly.”
2. The horror of the concentration camps was not Soul – destroying for everyone but to some was Soul – awakening.
3. Humor was actually in evidence in the concentration camps because it allowed those who were imprisoned to step away for a moment.
4. Curiosity allowed people to separate their minds and become more observers than victims.
5. Appreciation increased.  Just watching a beautiful bird on a fence was a moving experience.
6. Generosity was appreciated as when some people gave away their last piece of bread to someone who needed it more.
7. Frankl recognized that medical professionals did not know everything.  There was surprise that the human body could withstand so much.
8. He found that there where blessings found in any situation.
9. He learned not to judge people, as there were good prisoners and bad.
10. Frankl learned a lot about love.  He discovered that love goes far beyond the physical person of the beloved.
11. Mostly, he learned that there was meaning in suffering.  Suffering is part of all of our lives and we need to learn and grow and find purpose in it all.

Surrounding yourself with a community of people who believe in destiny and purpose is the first step in detecting your own.  Once you detect your destiny you can begin to grow toward your purpose, eventually treating your priorities like a “Big Rock” as it is said.  Those big rocks go first.  How many of us will get greater satisfaction out of LIFE when we align our priorities with our purpose?  God Bless, George Guzzardo

 

THE LIFE OF LEISURE

Could there be a connection to a LIFE without leisure and some of the conflicts that we are witnessing in the world today?  Could we trace many of the world’s problems to the fact that we are “too busy“ to solve them?  The Greeks defined school (skol), meaning leisure.  From those first leisure activities in the town square came the creation of the world’s first democracy.  Socrates was to have said, “The unexamined mind is not worth living”.  He felt it was important to take time for inward attention and “know thyself”.  Studying history leads to the insight that there is a connection to the most flourishing periods of history and literacy, thought, and ideas.  A review of the renaissance period reveals that taking time to read led to an increase in literacy. Taking time to read and think can lead to the generation of the imagination. Ideas lead to creativity and innovation, which leads to prosperity. This led to more leisure, which led to greater demands for the arts and literature. This period of time was very productive for inventions. Could there be a connection to leisure and mental fitness ?

What has happened to today’s world?  It seems like we are slaves to our own technology.  Are humans actually supposed to be attached to all of our technological devices?  Today’s view of success appears to be defined by our busyness.  I heard a saying, “the person who cannot see the ultimate becomes a slave to the immediate.” On one of Chris Brady’s audios, he sites a quote from Henry David Thoreau, “It’s not so much to be busy, so too are the ants.”  Could there be a link to all this ‘busyness’ and the rise of anxiety and stress?  What is the impact on our families and the economy from being so busy?  One study showed that 80% of families in the U.S. did not buy a book.  This leads to functional illiteracy, which effects all of us.  It appears that being busy can be linked to the changes made in the school system’s curriculum’s’ around 1913 when it shifted the emphasis to career training instead of focusing on classical liberal education.  This shift created an emphasis on jobs instead of the classical education. This led to training instead of courses that stimulated thought. Professor of Business Administration at the University of Southern California, Warren Bennis said, "The educational system is really better at training than educating."   What was the motivation for this change?

A friend of mine recently described a scene that says it all.  He was at Orrin Woodward’s house on a promotion when he witnessed something profound.  Taking a mid day break Orrin was lying on the hammock while his book was closed on his chest.  My friend overheard Orrin’s wife Laurie asking their son Jordon not to disturb Orrin while he was on the hammock, “Don’t bother your dad while he is working”.  Hans Finzel said, “Leaders are paid to be dreamers.”  How many of us take the time to reflect or contemplate? When was the last time you had one hour of sustained silence?  When the conscious mind is relaxed, the subconscious mind takes over.  When was the last time you took time to ponder?  Dreaming is reality to the subconscious mind.  In many ways your business is your dream.  Orrin says, “Always make your dream bigger than your income.”  Dreaming doesn’t waste time, it saves time. When you take time to dream, you develop something that was not there before in conscious thinking.   

Without leisure, the imagination cannot be nurtured.  Einstein said, “ The imagination is more powerful than knowledge.”  The imagination is the key to man’s success.  It’s the source of human improvement.  It prevents us from ever being satisfied with our past attainments.  Destroy this faculty and the condition of man will become stationary.  Maybe we are seeing the first symptoms of the lack of imagination in the problems we are witnessing in the family, finances, or the declining state of the community. What would happen if there was a community that would challenge each of our mental imaginations to learn to grow sound ideas that resulted in improvements to relationships, friendships, family, or finances. I recently read that Newton’s discovery of the spectrum of light came from watching a child’s bubbles, when he observed the rainbows.  When was the last time you took the time to smell the roses?  There just might be something more to a LIFE of leisure.  God Bless, George Guzzardo

 

 

LIFE FITNESS

Fitness is defined as: The quality of being fit, the capacity of an organism to survive.  The word ‘Wellness’ is also closely associated with the word fitness. We all know the importance of fitness but what if we took fitness into an area it’s not usually  associated with?  What if we associated fitness with our mental capabilities.  Many of us have never set target goals for our mental fitness.

Have you ever thought about targeting your mental fitness for growth like you would target a diet or exercise?  I’ve watched many people grow in the area of their personal development with the use of the LIFE products.  Measurable results can be seen in areas that include, relationships, family, finance, and even one’s character.  Growth in these areas is critical.   For example, improving the way parents relate to their children will help children relate to other people. Children can then learn what it takes to earn trust and respect. They can become a postive influence themselves.  They can create a ripple effect that is endless and generational.  We need to apply this thinking to all of the critical growth areas.

Challenging your thinking or challenging your mind can be compared to an athlete working on increasing their muscle fitness.  When an athlete works on increasing their muscle fitness they apply resistance to challenge the muscle and make the muscle work harder.  The recovery process makes a physiological response that increases the muscles work capacity and improves the muscles fitness level.  What if we could challenge our mental capacities in the same way?  Just think of the possibilities.  You could learn how to develop the life you've always wanted.  Wouldn’t it be great if there was a way to unequivocally measure our mental fitness?  This a revolutionary way of educating people in the areas of life that really matter. 

I’m getting around more and more people who are resolved to make the world a better place by making themselves a better person but never had a way.  As Orrin Woodward and Chris Brady say in their book 'The Business of Life’, “ “Helping people build communities of people (who offer LIFE changing material to those in need) by helping them develop their leadership abilities is our hedgehog concept.” Let’s start by getting fit for LIFE.  God Bless, George Guzzardo

 

 

 

YOU'RE NOT ALONE IN LIFE

It’s not surprising that the LIFE community is thriving.  Since top leadership experts Orrin Woodward and Chris Brady opened the LIFE business on November 1^st, people are feeling a sense of belonging.  Perhaps a need for interconnecting exists among people now more than ever before.  Despite all of the new technology that binds the human race together, many people feel more alone.  Robert Nisbit in his book, ‘Quest for Community’ writes, “In our culture with its cherished values of individual self – reliance and self – sufficiency, surrounded by relationships which become ever more impersonal, there is a rising tendency toward increased feeling of aloneness and insecurity.  Because the basic moral values of our culture come to seem more and more inaccessible, because the line between right and wrong, good and bad, just and unjust, becomes ever less distinct, there is produced a kind of cultural “set” toward unease and chronic disquiet.”  Studies indicate community disorganization, family disorganization, personality disintegration, and global social strife, together, cast off the ties that bring mankind together.  Will community be denied?

There is a sense of fulfillment that comes the first time you attend a meeting with members of the LIFE community.  It’s not surprising to see the numbers of people attending a LIFE meeting when you feel the gratitude that comes from sharing common values.  A sense of trust is developed that comes from the transparency that develops from sharing feelings.  We don't need to live in an era of social distrust any longer.  Robert Putnam in his book ‘Bowling Alone’ says, “The touchstone of social capital is the principle of general reciprocity.”  “Trusting communities have a measurable economic advantage and becomes an asset.”  I’ve had my breath taken away by how fast the LIFE CD’s have impacted people’s lives in a positive way.  Listening to information on how to improve in the area of relationships or finance for example is revealing immediate results. Sharing testimonies with others about how we use the information to make a difference in certain areas of our lives is impactful.  For many people, long sought after solutions to targeted problem areas in their lives are being provided.  The fact that progress is made in meaningful areas of life like Faith, Family, or Finances compels people to want to share what they have learned with others.

Aloneness and apathy need not be the norm in the world today.  Listening and sharing motivates people to develop a hunger to learn ways to improve their lives and then share what they learned with others.  People are inspired to read and learn more and this is making big differences in their lives and they want to pass that on. That is the foundation of community. From there you will know that you are not alone in LIFE.  God Bless, George Guzzardo 

 

LEADERSHIP GROWTH GROUPS

Building leadership communities will arguably be the most important industry in the 21st Century. Because of it's importance, I would like to reprint this recent article found on the Team site.

House meetings are the staple to growing a leadership community.  In many cases, the first exposure to the leadership community comes from the framework of a house meeting.  A leadership growth group (house meeting) brings the foundation of fellowship and connects members with common purpose. Margaret Mead said, “Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has.” 

Today there are many people who wish to align their values with their daily activities.  A very high percentage of the population has sacrificed  quality time with loved one’s because of on the job or business commitments.  After years of living on the edge of burnout, they find themselves looking back through a remorseful lens.  Attending a leadership growth group meeting brings people together who are making their values and actions line up.  There is something very special when hope is restored as people share what they are learning from the cd's and books.  I recently met a man who was separated from his wife.  Learning about the LIFE products and how they could teach conflict resolutions is priceless.  After a few hours of listening to the information from the CD’s that came out of a leadership growth group, he decided that divorce was not an option and a solution must be found to keep the relationship together. 

When someone joins a leadership community,  they can choose to target specific areas for growth.  The LIFE business describes these areas as the 8 F’s.  They can also choose to participate in the development of these leadership groups.  The Team leadership development system makes an apprenticeship option available. This develops leadership skills in potential leaders.  As the leadership group expands,  they can utilize the Team Cast’ or ‘Open Meetings’ to learn how this ties into the potential to create a systematic income while helping make a difference in people lives.  

People are finding that ‘Community’ is the missing link in today’s world.  Community brings people together in a way that has been missing from our culture for many years. Within the framework of a leadership community, people can connect more effectively. They can find a place where the leadership qualities like ‘trust’ are found.  

Because of the widespread loss of the community concept, people are more alone.  People feel more isolated today than ever before.  In the past, communities were the staple of our country.  Robert Nisbit said, “We are entering a new Age of Pessimism.”  It appears there is more aloneness and insecurity in our world today.  ‘Man’ has become more alienated from ‘Man’.  Loss of community brings disorganization, personality disintegration, and individual strife.    The advances of technology appear to be creating a complex world of isolation.  When was the last time you took the time to associate with a leadership group and made some fun time?  Leadership expert Tom Peters said, “He wouldn’t hire a person with a 4.0 grade point average.  He is not against intelligence; he just feels that a 4.0 is an indicator that the person has not been playing enough. There may not be balance there.” The restoration of the "Community" can lead to regeneration.

Leadership growth groups are just one aspect of a leadership revolution.  This concept is critical to restoration of the loss of community.  The LIFE business powered by the Team leadership development system is filling this void.  God Bless, George Guzzardo   

 

 

 

NEEDED... A LEADERSHIP MOVEMENT

I reprinted this article not just because I love the story of Alfred the Great but because what is needed today is a leadership movement.

A common element in the study of leadership is that it is very evident when it is not present.  Problems within a country, community, family, or relationships are areas where someone has not stepped up and taken leadership.  When a person rises to leadership, they learn to solve the problem at hand. One such leader is Alfred of Wessex who lived from 848 A.D. to 899 A.D.. He is the only English King to be given the accorded title, 'Great'.  He lived during one of the most dreary and calamitous periods of the medieval times. He accomplished many leadership successes that included: vision for the people, the first English navy, education for the people, personal courage, and spiritual revival.

He came to the throne of Wessex at a time when the country was suffering the ravages of the Danish Vikings who mercilessly plundered the coastal areas of England. Just when it seemed that England would fall to the heathen anarchy, a different plan was fulfilled by Alfred. He reformed the military with a network of fortresses distributed at strategic points throughout the kingdom.  The later term for these well garrisoned, massive earthen walls was 'Buroughs'. He became a genius in defense against the invading Vikings.  While the Vikings attacked all along the shores of England, Alfred befriended Frisian ( neighbors of the Danes ) seamen, who helped build a fleet superior to any ever before seen. Once this fleet was completed, Alfred fell upon the Danes and destroyed them.

He then turned his sights to a disturbing development. The lack of education and literature had permiated his country. He had an appetite for knowledge and passion for literature at a time when there were few teachers and his people were illiterate. In addition to developing a plan for the general education of the people, he donated half his income to the church and schools.  He brought in scholars from all around Europe. He established a 'court school' not just for those in nobility but for "a good many of lesser birth."  The population began to study English, Latin, and liberal arts. He is also recognized as an author of English literature. 

Alfred the Great has left his mark on history because of his efforts to give Christian education to those whom he ruled. He translated many of the Psalms. Here is a sample of some of his writing: "These are the waters which the Lord of hosts promised for our comfort, and his will is that these ever - living waters should flow into all the world from all who truly believe in him;  and their well - spring is the Holy Spirit."  King Alfred wanted his country to be a Christian nation.  He said, "Local government ought to be synonymous with local Christian virtue, otherwise it becomes local tyranny, local corruptions, and local iniquity." 

The monk Asser wrote, 'The Life of King Alfred'. In his biography he describes Alfred's achievements in education, the legal system, and military structure. Edmund Burke states, "One cannot help being amazed that a prince who lived in such turbulent times, who commanded personally in fifty - four pitched battles, who had so disordered a province to regulate, who was not only a legislator but a judge, and who was, continually superintending his armies, his navies, the traffic of his kingdom, his revenues, and conduct of all his officers, could have bestowed so much of his time on religious exercises and speculative knowledge, but the exertion of all his faculties and virtues seems to have given mutual strength to all of them." Winston Churchill commented when looking back at Alfred's life in relation to the history of England that, "We are witnessing the birth of a nation."   Is his example not the leadership and moral character that is missing today? Maybe it's time for a leadership movement to position itself and take a stand. God Bless, George Guzzardo    

 

SERVE FOR LIFE

The LIFE Business, lead by founder Orrin Woodward, has adopted a service first model of leadership. I believe that this is the number one quality attributed to those leaders who have developed large communities.  Servant leadership was coined and made popular by Robert Greenleaf years ago when he wrote the best selling book, ‘Servant Leadership’. 

Anyone on the job or in management knows that the servant leadership model has not been adapted in the mainstream of business.  Most people still employ a positional or authoritarian style of leading people. The vast majority of people on the job still feel they are a being used to create a profit for their company and have little or no input on how things go on the job. This is one way of creating an on the job atmosphere of low morale. People's self esteem is at an all time low partly thanks to the current managerial model. The reasons are simple why people use positional authority.  It’s easier to demand performance than to be an example.  It’s easier to tell someone what to do than to take the time to develop the leadership qualities that it takes to influence someone.  It’s easier to demand, “Do it the way I say”, or  “I'm in charge here!”  The current management model is derived from authority. Not that that type of manager cares, but people typically have no respect for someone in positional authority.

Leading from a service model requires an internal transformation about how one thinks about people. John Maxwell says, “Leadership has less to do with position than it does with disposition.”  The way people are treated is an example of one’s world view.  Influence that develops from a servant leadership model is earned.  The wise leader serves with humility.  They have a grateful appreciation for the gifts and abilities of others.  They do not let their ego get out of line.  Charles Spurgeon said, “Arrogance is the result of pride and selfishness.”  

Are you a serving leader or a self - serving leader?  Our adversary is our own ego.  Evaluate the frame of reference that comes from being focused on service.  A servant leader puts others ahead of their agenda. By performing small acts of service anonymously you lead by example.

 Actions of a service first attitude include:

1. Demonstrating patience with self - control.
2. Kindness is displayed by displaying courtesy.
3. Humility is displayed by honoring another person.
4. Integrity, the number one quality for a leader is displayed with honesty. In other words, “No hidden agendas”.
5. Communication comes from empathetic listening and giving complete attention.

Servant leadership is an example of why the LIFE Leadership Community is exploding with growth.  People like how they feel and they keep coming back for more. People want respect, encouragement, and appreciation. If the saying found in the Declaration of Independence,  “Endowed by their Creator “ is correct, then we should be celebrating the unique qualities found in every human being. Leadership has not been thought of as a product, so the LIFE business products are in high demand because of the void they fill.  The leadership quality of service is just another example of why the LIFE business will be the hottest selling product of the future.  God Bless, George Guzzardo    

 

 

 

BE A STUDENT OF LIFE

Is there anything more rewarding than the study of Leadership?  An example is to list the top five qualities of leadership that comes to your mind.  That list should contain the most important qualities of a leader. I’m sure there are hundreds of answers for that question. Please feel free to send me your top five under the comments icon.

 My five were:

1. Integrity
2. Trust
3. Loyalty
4. Persistence
5. Vision

Being a student implies learning.  In the best selling book ‘Launching a Leadership Revolution’, Orrin Woodward and Chris Brady describe being a student as Level 1 leadership.  In a recently read book by Mortimer Adler, he says, “There are two phases to education.  Learn how to learn and then spend the rest of your life understanding it.”  When you apply what you understand, that implies wisdom.  Wisdom is the practical application of information.  When you apply new information you get different results.  If you were to learn how to apply information that improved your character in the areas of trust, loyalty etc…, it would be the most rewarding endeavor.  Someone recently remarked, “ I never new that a character could be developed.”  The study of leadership can lead down many paths.  Anyone can use the qualities of leadership to have a better life.  What if you applied the qualities of trust, honesty, persistence or loyalty to your marriage, parenting, or business ownership?

I have a personal interest in the study of historical leadership.  Historical leadership ties in directly to the cycles of civilization.  In Orrin Woodward’s book ‘ Resolved 13 Resolutions for LIFE’, he sites two prominent historians (Oswald Spengler and Arnold Toynbee) under his chapter on ‘Legacy’.  They both have differing philosophies about the cycles of the rise and decline of civilizations.  Spengler feels that all cycles are fixed, that all civilizations rise and decline.  Toynbee on the other hand feels that the cycles can be interrupted based on new information that is applied.  Naturally, leaders immerge throughout history.  There is clear - cut evidence that leaders can effect the cycles.  All historical revivals originate from learned information from a literary movement.  New information inspires men and women to take a greater role in its application.  When leaders develop and apply new information, transformation occurs.  Development of thinkers leads to innovation which is connected to commerce.  Alfred North Whitehead said, “ Commerce and imagination thrive together.”  With improved commerce comes better economic conditions which leads to prosperity or better living conditions.

 By studying and applying the principles of leadership, you can become a student for LIFE.  You become a learning machine.  You become the masterpiece.  As you can see, learning leadership qualities can have a wide range of applications to your LIFE.  Joining the LIFE business powered by the Team leadership development system is a great first step to start the transformation.  God Bless, George Guzzardo  

 

 

THE LEADERSHIP TOUCH

When Orrin Woodward and Chris Brady described the ‘Tri – Lateral Leadership” concept in their book, ‘Launching a Leadership Revolution’, they found a way to measure a leader's success using work ethic, relationships, and character qualities.  It makes sense to give relationships attention since it is 1/3 of the leader's success.  Your life will also be enhanced when you learn how to constantly improve in relationships.

Why are leadership qualities important to a relationship?  Just ask yourself what traits you look for, that attract you to someone?  Are you more likely to be drawn to someone who is dependable, empathetic, loyal, and encouraging?  These are all traits of a leader.  Your success in your relationships will be determined by how well you develop these types of qualities.  Harmony with people is essential when working together in any role of influence.  Service can also be listed as a quality of a leader. The traits of service are patience, kindness, humility, respect, and honesty.  How many of us feel better in a relationship when it has these qualities?

Listening skills are essential to building relationships. If you are in the business of leadership to help others, then you are going to need to know about them.  Listening skills come from being interested in someone else, but in today’s world a lot of people feel that they are the center of attention.  Listening skills include:

1. Looking at the speaker
2. Not interrupting
3. Focusing on understanding
4. Suspend judgement
5. Ask questions to clarify
6. Sum up thoughts at major intervals

 All of the top 5 books in the Team leadership business system are loaded with helpful content on ways to improve in the area of relationships.  One of the top 5 books is the classic ‘How to Win Friends and Influence People’.  Dale Carnagie actually devotes an entire chapter to becoming likable.  Building relationships are also integral to enhancing the 8 F’s, categories of the LIFE business.  You can see how better relationships can effect Family, Friends, Following, and Fun. 

Improving in the area of Relationships is a LIFE long journey but it is the most critical of all subjects deserving of attention.  Both the Team leadership system and the LIFE self - development and leadership business will make a difference in this most important area of a person’s life. Could leadership become the number one product over the next ten years? Much of the business research supports that statement. If that is true, then relationships are the key.  In a world running full speed with technology, it appears that it’s the personal touch that’s missing. Unlock the missing link by making relationships the key.  God Bless, George Guzzardo